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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mona Stegman

June 10, 2025

5  out of  5
rating by Mona Stegman
"Great customer service!"
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Dan Torchia

June 6, 2025

5  out of  5
rating by Dan Torchia
"I always get great customer service with all agents and staff."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Patricia Jarvis

May 30, 2025

5  out of  5
rating by Patricia Jarvis
"Always knowledgeable, always pleasant. Tammy gave reasonable, down to earth, parenting-inspired insurance advice on how to best cover our family's car insurance needs."
We responded:
"Tammy strives to provide you with the insurance you need at a value you deserve and great customer care, Patricia! Thank you so much for taking the time to leave us such a kind review. We are here to help protect you and bring you peace of mind for all of your family!"
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Perry Means

May 23, 2025

5  out of  5
rating by Perry Means
"Harlan and his staff have been so helpful and Patti has helped us so much through a major storm damage claim last year! Can’t say enough good about all of them."
We responded:
"Perry, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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Dean Brenner

May 21, 2025

5  out of  5
rating by Dean Brenner
"I have been with Harlan's office for literally decades. I have always received excellent service. The staff is always very friendly and very helpful. Love being greeted by name when I walk in the door!"
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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James Riesselman

May 20, 2025

5  out of  5
rating by James Riesselman
"Agent and Team Associates provided CTG (critical to quality) client satisfaction deliverables in processing recent claim; Accessibility, Responsiveness, Professionalism, Knowledgeable, Consistency."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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steve myer

May 20, 2025

5  out of  5
rating by steve myer
"Harlan Parker has been an absolute legend for us with our insurance needs. I know we wouldn’t have been able to get where we are without his support."
We responded:
"Steve, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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James Colwell

May 19, 2025

5  out of  5
rating by James Colwell
"Been with Harlan Parker since 1988"
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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Lane Sekavec

May 16, 2025

5  out of  5
rating by Lane Sekavec
"Great follow-up and attention to detail for payment on a recent claim!! Christine was on top of everything and beyond fast in getting the problem addressed and resolved. Also recently worked with Annette for renters insurance for my son's new apartment and she was attentive and got the policy and documents returned quickly!!"
We responded:
"Thank you for sharing your positive experience! We are thrilled that we were able to meet your expectations!"
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Debbie Johnson

May 14, 2025

5  out of  5
rating by Debbie Johnson
"This office takes great care of their customers! I have been with the same agent for 27 years! A great agent to work with!"
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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Cheryl Schmidt

May 14, 2025

5  out of  5
rating by Cheryl Schmidt
"Keenan and the State Farm team is amazing and had given us exceptional service for multiple years. We greatly value them and their experience!"
We responded:
"Cheryl, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
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Edjekouane Nourddine

May 14, 2025

5  out of  5
rating by Edjekouane Nourddine
"Always great service, great teams ."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Ryan Roe

May 13, 2025

5  out of  5
rating by Ryan Roe
"It is the people that make the difference: Jan and Kyle are rockstars. I missed a payment and instead of having embarrassment they held my hand to get everything reinstated painlessly. Harlan is one of the best agents at State Farm and I’ll be with him for life."
We responded:
"Ryan, thank you for your wonderful review of our agency. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Ronald Scholz

May 12, 2025

5  out of  5
rating by Ronald Scholz
"Super Friendly and very HELPFUL 👍🏻🇺🇸😊"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Scott Kaczmarek

May 9, 2025

5  out of  5
rating by Scott Kaczmarek
"Excellent customer service!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Beth Chun

May 9, 2025

5  out of  5
rating by Beth Chun
"Thanks, Annette! I appreciate the fast, efficient attention and help I always get from the folks at Harlan Parker's State Farm office!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Julie Hohman

May 9, 2025

5  out of  5
rating by Julie Hohman
"Chris with Harlan Parker’s office was absolutely instrumental in assisting with a claim on my vehicle when I was hit in a parking lot. She also ensured that I did not incur any strikes against our household and our safe driver/no accident discounts. Chris also worked tirelessly to get our hail damage claim approved, resulting in a brand new roof, gutters, and deck being repaired. While this was not an easy or quick process, she never took “no” for an answer with multiple adjusters. In addition, the times we’ve called into Harlan’s office his entire team is very knowledgeable and always able to answer any questions that arise. Thanks for the great service!! Julie Hohman"
We responded:
"Julie, Thank you for sharing your positive experience with our agency! We are so glad that Chris was able to help you with your claim. We appreciate the feedback and look forward to working with you more in the future!"
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Tim Furlong

May 7, 2025

5  out of  5
rating by Tim Furlong
"Harlan's office has been great to work with for 35+ years. He is hands-on, thorough and thoughtful. He has an amazing staff behind him who are very attentive to our needs and quick to respond."
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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Lori Ruppelt

May 7, 2025

5  out of  5
rating by Lori Ruppelt
"Jason Gibbens always does an excellent job! All of Harlan's staff is very knowledgeable and Always prompt at getting back with you!!"
We responded:
"Thank you for your kind words, Lori! We look forward to working with you more in the future!"
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Tyler Howell

May 6, 2025

5  out of  5
rating by Tyler Howell
"Kyle has been absolutely exceptional. Amid the chaos of our move, he was one of the few people who consistently made things easier and less stressful. He went above and beyond to help us find the right policy, answered every question with patience and clarity, and even coordinated with outside parties to ensure everything went smoothly. It's because of people like Kyle that we remain loyal to State Farm—because finding genuinely helpful, trustworthy service is priceless. I can't thank him and the State Farm team enough for all they’ve done and continue to do for us. Outstanding company with outstanding people."
We responded:
"Tyler, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service from Kyle!"
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Robert Freeman

May 3, 2025

5  out of  5
rating by Robert Freeman
"25+ yrs. of friendly, efficient service. Always prompt communications."
We responded:
"We appreciate your many years of loyalty to our office and look forward to serving you for many more!"
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Stephanie Thedinger

May 2, 2025

5  out of  5
rating by Stephanie Thedinger
"Tammy, Jason, and Keenan provided a rapid response and even went the extra mile to deal with related companies so I didn't have to do so much legwork to coordinate insurance."
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate the feedback and look forward to working with you more in the future!"
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James Gillies

May 1, 2025

5  out of  5
rating by James Gillies
"Thank you!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Tom Goulding

May 1, 2025

5  out of  5
rating by Tom Goulding
"Chris Baker in Harlan Parker’s State Farm office has always been a great resource for my entire family. She always provides fast and accurate information for our claims."
We responded:
"Tom, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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William Freeman

April 30, 2025

5  out of  5
rating by William Freeman
"Quick, easy service."
We responded:
"Thank you for taking the time to leave us a five star review, William!"