Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Payne

James Payne

April 25, 2026

5  out of  5
rating by James Payne
"We’ve been with Harlan’s agency for 40 years. Friendly, honest, dependable service. Wonderful folks in the office. Great advice. After a recent fender bender, we got great claim service, a prompt resolution to our problem, and wonderful follow-through. I recommend without reservation."
Profile photo of Pam Hecht

Pam Hecht

April 25, 2026

5  out of  5
rating by Pam Hecht
"Fast service! Easy to deal with! I have been a customer for years since I began to drive over 40 years ago! We have our home and several autos and boat insured with Harlan."
We responded:
"Pam, we appreciate your continued confidence in us and look forward to serving you for many more years! Thanks you for leaving us a positive review!"
Profile photo of Pug InOP

Pug InOP

April 24, 2026

5  out of  5
rating by Pug InOP
"I’ve been a client of Harlan’s agency for many years. From home and auto insurance to investments, my experiences with Harlan, Annette, Jason, Kermit, Melodie, and the rest of the team have always been first-rate. I’m very glad to have Harlan’s agency as a resource for my household."
Profile photo of MIGUELANGEL RODEA

MIGUELANGEL RODEA

April 23, 2026

5  out of  5
rating by MIGUELANGEL RODEA
"Annette Ables was great, fast and very efficient. I strongly recommend! :)"
Profile photo of George Stevens

George Stevens

April 23, 2026

5  out of  5
rating by George Stevens
"Harlan Parker employees are all very helpful and pleasant. I want to give Annette a shout out for helping me with a last minute issue on an auto payment. She navigated the system for me and she resolved the issue. She is very pleasant, efficient and professional. Thanks Annette"
We responded:
"George, thank you for taking your time to leave us a positive review! We are thrilled to hear that you always receive such great service! We agree, Patti is great! "
Profile photo of Cecilia Skiles

Cecilia Skiles

April 22, 2026

5  out of  5
rating by Cecilia Skiles
"We have been with State Farm since 1980. We’ve been with Harlan for many years! Annette, Mr. Gibbons and all of Harlan’s staff are knowledgeable and easy to work with. They’re very professional at answering all your questions without having to wait and call you back. They really do make you feel like a person and not a number! They care about you and it shows! Always a pleasant experience!"
Profile photo of William Gulick

William Gulick

April 15, 2026

5  out of  5
rating by William Gulick
"Annette gave us excellent service. She made a car change for us. Office is very friendly."
Profile photo of Dennis

Dennis

April 15, 2026

5  out of  5
rating by Dennis
"Fast response to my roofing claim and very helpful in explaining the details!!!"
Profile photo of Dennis Fuentes

Dennis Fuentes

April 14, 2026

5  out of  5
rating by Dennis Fuentes
"My son was in an automobile accident early in the morning on the way to work. His right rear tire blew out and he hit the guardrail and spun into the median. Luckily, he was okay. We got home and he called Harlan's office when they opened up at 8:00, told them what had happened, where they towed the car. By nine o'clock the car was deemed a total loss and they told us to go get whatever we needed out of it. By 10:30, we're on our way back home from the tow lot and had a rental car scheduled. Harlans office also took care of making sure that we had all the proper correspondence and our claim payment was processed and deposited. Considering what went on, Harlan Parker's State Farm made the process as painless and stressless as you could hope for. I wish I could give them more than 5 stars. Thank you Harlan Parker State Farm."
Profile photo of William Freeman

William Freeman

April 13, 2026

5  out of  5
rating by William Freeman
"Knowledgeable and helpful. Great customer service."
We responded:
"Thank you for taking the time to leave us a five star review, William!"
Profile photo of Wendy Smith

Wendy Smith

April 9, 2026

5  out of  5
rating by Wendy Smith
"Harlan, Jason, Patty, Annette and team have helped me and my extended family for over 30 years. Through multiple car accidents by myself after losing sight in my right eye, the loss of my stepfather 10+ years ago, and my basement sewer line backing up! Not only did they assist being our advocate with the claim process but having an agent like Harlan is indescribable because his knowledge, experience and connections within the business has saved my family thousands through his relationships, recommendations and suggestions as to who to call when things go wrong. I’m getting overcharged for HVAC, Roofing, Tree Removal Services, Plumbing Repair the list goes on and on. He knows a guy that will be fair and honest and appreciates your business! Why use a huge corporation when there’s a Great Quality Honest Local Contractor Harlan knows that won’t take advantage of an older female!! Thank you from the bottom of my Heart Harlan for EVERYTHING THAT YOU HAVE EVER DONE FOR ME AND MINE!! Sincerely, Wendy M. Smith , Alex Payne, and Anita Wolfe Family I don’t know where we would be today without you and State Farm!!"
We responded:
"Wendy, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
Profile photo of Roger Hobson

Roger Hobson

April 8, 2026

5  out of  5
rating by Roger Hobson
"Harlan Parker, State Farm Insurance Agent is a great full service office that provides annual reviews for all of your State Farm Policies, identifies opportunities to improve your coverage but leaves the final decision up to the client, professional, knowledgable, and helpful office support, someone always answers the phone, and most importantly, they work for the client. I would highly recommend Harlan Parker for all off your Insurance needs. Harlan has had my business for more than 20 years and always been there when I need him! I would highly recommend Harlan Parker for all off your Insurance needs."
We responded:
"Your continued support means the world to us. We are grateful to have earned your trust year after year. "
Profile photo of Beth Hunter

Beth Hunter

April 7, 2026

5  out of  5
rating by Beth Hunter
"We recently had water damage to our basement. Harlan Parker sent out a water mitigation service same day as our call to Harlan. He then came out to our home the next morning with a fantastic team of folks who completed the necessary repairs in a timely, very helpful and professional manor. We were overwhelmed but Harlan and his team took great care of our home and us!"
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
Profile photo of Linda Leaver

Linda Leaver

April 7, 2026

5  out of  5
rating by Linda Leaver
"I got a flat tire on my way to work. When I called the sweet lady I spoke to, I can’t remember her name, she gave me all the information and choices I needed to make an educated decision on how to proceed. She also requested I call her back and let her know when everything was settled. My husband took the towing bill to the office and we were given a reimbursement check with no issues."
We responded:
"Thank you for your kind words. It’s always a pleasure helping our customers through life’s unexpected moments. "
Profile photo of Matthew Bradford

Matthew Bradford

April 7, 2026

5  out of  5
rating by Matthew Bradford
"We are excited to work with our State Farm agent and his associates at Harlan Parker State Farm Insurance. Through the years they have been supportive and helpful with the twists and turns that came our way. Thank you!"
We responded:
"Thank you for sharing your positive experience with our agency! We appreciate the feedback and look forward to working with you more in the future!"
Profile photo of MaryKay Johnson

MaryKay Johnson

April 6, 2026

5  out of  5
rating by MaryKay Johnson
"Helpful, knowledgeable and kind."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
Profile photo of Angela Tunison

Angela Tunison

April 6, 2026

5  out of  5
rating by Angela Tunison
"I have had State Farm Insurance with Harlan Parker for over 40 years. Always reliable, informative & great to deal with. Wouldn't go anywhere else!"
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "
Profile photo of Courtney Semrau

Courtney Semrau

April 6, 2026

5  out of  5
rating by Courtney Semrau
"We have been with Harlan Parker's office since we were old enough to have our own insurance. They have always been very responsive and great to work with. Patti, Chris, and Jason know all there is to know about insurance, and always take great care of us. Update: Once again, Chris at Harlan Parker's office did an outstanding job for us. Filing our claim was super easy, and she took care of arranging our repair and rental. She's awesome!"
We responded:
"Courtney, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
Profile photo of Charla Kelley

Charla Kelley

April 6, 2026

5  out of  5
rating by Charla Kelley
"We’ve always had great service over the past 20 plus years. Most recently we got extra care when dealing with a claim involving another insurance company. Everyone in the office is always very pleasant and happy to help!"
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
Profile photo of Jessica Hammond

Jessica Hammond

April 2, 2026

5  out of  5
rating by Jessica Hammond
"Annette is knowledgeable and helpful! Definitely recommend."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
Profile photo of mckayla ross

mckayla ross

April 2, 2026

5  out of  5
rating by mckayla ross
"Kyle Turnbull was awesome to work with. He made the whole insurance process really easy to understand and didn’t try to overcomplicate anything. He took the time to answer all my questions and made sure I felt comfortable with my coverage. You can tell he actually cares about helping his clients and not just making a sale. Highly recommend working with him!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
Profile photo of Nick H

Nick H

April 2, 2026

5  out of  5
rating by Nick H
"Harlan Parker's team has the best customer service! The whole team is so kind, helpful, and efficient. A special shoutout to Annette who has helped me on several occasions and she exemplifies the kind of person you’d want handling your account with such care and knowledge. I'm a very happy client and plan to be for a long time!"
We responded:
"Thank you for your kind words, Nick! We look forward to working with you more in the future!"
Profile photo of Carl Daniels

Carl Daniels

March 24, 2026

5  out of  5
rating by Carl Daniels
"After receiving a notice that our escrow was going up $380/month due to insurance, I checked with Annette in the Harlan Parker State Farm office. Annette assured me that our insurance was not going up drastically and helped me work with our mortgage holder to find an error in their book keeping. This is why we have been with Harlan Parker State Farm for over 35 years and Annette is just the latest in their office to give us outstanding service."
We responded:
"Carl, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
Profile photo of TONY JACKSON

TONY JACKSON

March 21, 2026

5  out of  5
rating by TONY JACKSON
"Thanks to Annette on Harlan’s team for her responsiveness in reaolving a payment question for me. As usual for the entire team, she was very personable and timely in addressing my call. Much appreciated!"
We responded:
"Tony, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
Profile photo of Edwin Radzins

Edwin Radzins

March 20, 2026

5  out of  5
rating by Edwin Radzins
"I switched one of my cars to a collector/classic insurance company. Annette, the next day said if I switched the coverage from another vehicle to the cancelled policy, I would save money. I was surprised and super customer service!! Great insurance agency all around !"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"