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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jan Rogan

Jan Rogan

October 23, 2025

5  out of  5
rating by Jan Rogan
"It is always a pleasure working with Kennan Smith from State Farm. He does a remarkable job answering all my questions and responds to all emails in a timely manner. I feel confident that my insurance coverage is exactly what I need and would recommend State Farm in the future."
We responded:
"Jan, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
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Attisen McCorkle

October 22, 2025

5  out of  5
rating by Attisen McCorkle
"They are super helpful and make everything really easy. I recently got into a car accident, and they made everything go smooth. Highly recommend!"
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
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Chris Mann

October 22, 2025

5  out of  5
rating by Chris Mann
"Another great experience with Annette and the office crew at Harlan's agency. Always friendly, professional, and quick to send me whatever I'm requesting. They always make doing business with them easy."
We responded:
"Thank you for the positive review, Chris! We are pleased to provide you with excellent service!"
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Anonymous Customer

October 21, 2025

5  out of  5
rating by Anonymous Customer
"They have always been very helpful and professional with any of the issues I have had related to my renter's and auto policies."
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Cindy Jussel

October 21, 2025

5  out of  5
rating by Cindy Jussel
"Very knowledgeable and always helpful in taking care of our needs!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Michael Barnett

October 21, 2025

5  out of  5
rating by Michael Barnett
"Christ dealt with my issue very well."
We responded:
"Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad we could be there for you during your claim. "
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John Ledo

October 21, 2025

5  out of  5
rating by John Ledo
"Great Insurance Agent. Always extremely helpful, kind and courteous. We've been with State Farm for 28 years and with Harlan Parker for probably 20 of those years. We've had a handful of situations throughout those years that required interaction with our Insurance Agent. They exceeded our expectations every time. I would highly recommend Harlan Parker State Farm Insurance."
We responded:
"John, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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Brenda Chidester

October 20, 2025

5  out of  5
rating by Brenda Chidester
"Very friendly and helpful staff"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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CAROLYN SUE

October 20, 2025

5  out of  5
rating by CAROLYN SUE
"They are the best! I’ve been with them a long time."
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "
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Allie Briley

October 16, 2025

5  out of  5
rating by Allie Briley
"Everyone in Harlan's office is amazing. I spoke to Annette yesterday to get proof of insurance for a car we were purchasing and she had the card to me minutes after we got off the phone so we could be on our way at the dealership. This team has never failed to take care of us."
We responded:
"Thank you for the positive review and the glowing compliments! It is our pleasure to serve you and your whole family!"
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Kaiti Powell

October 16, 2025

5  out of  5
rating by Kaiti Powell
"I was surprised that Sate Farm was able to increase my coverage and lower my premium, while adding in renters insurance and increasing my coverage on that as well. Kyle was accommodating to my situation and answered every question with grace and ease. I appreciate the level of service and quick return, as well as the space to take things at my own pace. Thanks, Kyle!"
We responded:
"Your feedback means so much to us. Thank you for letting us be a part of your insurance journey. "
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Michael Wheeler

October 15, 2025

5  out of  5
rating by Michael Wheeler
"Have always provided top-of-the-line customer service for over 20 years of my experience with them."
We responded:
"Thank you for trusting us with your business for so many years and leaving us a positive review! We are pleased to have served you for so long and look forward to many more years!"
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Craig Cunningham

October 14, 2025

5  out of  5
rating by Craig Cunningham
"I am not sure why I did not contact Harlan earlier. He saved me a considerable amount of money for my personal insurance but more so he responded immediately to my needs and explained everything, not assuming I already understood the insurance business. I look forward to working with his agency for along time."
We responded:
"Craig, thank you for your wonderful review of our agency. We’re grateful to have provided you and your family with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jesse Hope

October 11, 2025

5  out of  5
rating by Jesse Hope
"Annette was helpful and really nice to help me out, i appreciate her!"
We responded:
"Thank you for the positive review! We are pleased to provide you with excellent service!"
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Ron Bettinger

October 10, 2025

5  out of  5
rating by Ron Bettinger
"Annette, Very enjoyable to work with, quick and professional service on my new truck rates"
We responded:
"Thank you for your kind words, Ron! We look forward to working with you more in the future!"
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Vanessa Harmon

October 9, 2025

5  out of  5
rating by Vanessa Harmon
"Tammy did an amazing job! She was able to get me great insurance with a lower premium! Thank you so so much! I’ve been with Harlan Parker and his wonderful team for years now and they have always taken care of me and my family - thank you all for the help!"
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "
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Marie R

October 8, 2025

5  out of  5
rating by Marie R
"Terrific coverage and prices"
We responded:
"Thank you for your kind words, Marie! We look forward to working with you more in the future!"
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mike tate

October 6, 2025

5  out of  5
rating by mike tate
"Staff is very efficient and helpful while also being professional.It’s a pleasure doing business with agency."
We responded:
"We truly appreciate your kind review and the trust you place in our office. "
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DG Harwell

October 6, 2025

5  out of  5
rating by DG Harwell
"Harlan's staff are great to work with. They've given us great service for decades."
We responded:
"Thank you for trusting our office with your insurance needs for so many years. It’s an honor to continue serving you. "
Profile photo of k har

k har

October 6, 2025

5  out of  5
rating by k har
"We always get great personalized service from Harlan's office. I would recommend them to anyone."
We responded:
"Kevin, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"
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Ron Evans

October 2, 2025

5  out of  5
rating by Ron Evans
"Excellent job. Switched insurance from old car to new purchase."
We responded:
"Thank you for sharing your experience with us, Ron. We are so glad we could help! "
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Tom Manning

October 1, 2025

5  out of  5
rating by Tom Manning
"If you have a claim, they will go to bat for you. Did not happen with USAA or my other insurance providers."
We responded:
"Thank you so much for taking the time to leave us a review, Tom! We truly appreciate your feedback and are glad we could be there for you during your claim. "
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Rene Smith

October 1, 2025

5  out of  5
rating by Rene Smith
"Excellent service by Annette ! Amazing turn around time via phone and email replies for a vehicle change / add. THANK YOU Annette."
We responded:
"Rene, thank you for taking the time to leave us a positive review. We are always happy to provide the service and support our customers deserve. "
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Ronald Scholz

September 30, 2025

5  out of  5
rating by Ronald Scholz
"Annette was Happy to answer my questions with quick turnaround time. She was very efficient on my insurance needs… Thank You Annette😊"
We responded:
"Thank you for your kind words, Ron! We look forward to working with you more in the future!"
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Quinn Hahs

September 28, 2025

5  out of  5
rating by Quinn Hahs
"Great Customer Service. Alwasy break down the process and implications clearly and step up to help when needed."
We responded:
"Quinn, thank you for taking your time to leave us a positive review! We are thrilled to hear that you received such great service!"